AI Receptionist
ClientConcept · small business
Year2026
TypeAI
StatusConcept project
01 — The problem
The same questions, every day, often after hours.
02 — The approach
I designed an assistant that works from the business’s own information, with strict rules about when to hand over to a person.
03 — The result
A concept — designed, not built yet. Ready to be built for a real business.
Key features
01
Answers 24/7Hours, prices, directions — instantly.
02
Takes bookingsBooks straight into the calendar.
03
Human handoverComplaints and odd questions go to the owner.
04
Daily summaryWhat was asked, what was booked.
What the AI did
→Researched common customer questions
→Drafted the answer library
→Drafted the chat flow and screens
What I did
→Wrote the rules and limits
→Decided when it hands over to a person
→Chose and refined the final design
Planned withAI assistantWeb chatCalendar
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